Frequently Asked Questions for Sellers and Consignors
What is consignment?
Consignment offers a hassle-free way to sell your luxury items. We sell the item on your behalf, but you retain ownership until it’s sold. You’ll receive payment once the item sells, ensuring you get the highest return.
Why trust Glampot with your consignments?
At Glampot, we don’t just display your items; we actively work to sell them quickly. We professionally photograph, edit, and upload your items to our website and social media platforms, including Facebook, Instagram, Carousell, and Vestiaire. Our multi-pronged marketing approach, including targeted advertising, ensures maximum exposure for your items.
How quickly will my items sell with Glampot?
30% of items usually sell within 7 days. Most items are sold within 60 days of being processed.
How do you price items?
Our pricing strategy is based on years of experience and sales data since 2007. We aim to offer a fair value for your items while ensuring they are priced competitively based on current market trends.
Does it matter if I don’t have the dust bag, box, or receipt for my item?
No, we accept items without original dust bags, boxes, or receipts. However, items with all original elements may receive a higher offer as they are more desirable.
What if my bag has been hot-stamped with my initials?
Bags with hot stamps may be less desirable and could have a slightly lower value.
Can I leave my items at your store without an online quote?
Yes, you can drop off your items at any of our branches without getting an online quote. Fill out the relevant forms at the store, and we’ll contact you once your quotation is ready.
Do I need to make an appointment to sell or consign my items?
Yes, we recommend making an appointment. Contact your nearest boutique directly for a physical inspection and instant quotation.
How do I get my items to you if I don’t live near a branch?
You can ship your items to us. Please obtain an online quotation beforehand.
How do I sell my items?
Selling with us is easy and convenient. Follow the steps on our Sell and Consignment pages.
Are there any charges for consignment?
No, but items must remain with us for a minimum of 60 days. If you collect your items within a month, a service fee of RM200 (Hermes items RM600) will be charged.
When will I receive payment for my sold item?
If your item sells between the 1st and 15th of the month, payment is issued by the 25th of the same month. If it sells between the 16th and the end of the month, payment is issued by the 10th of the following month. All payments are made via bank transfer.
What happens if my items are unsold after 60 days?
If your items remain unsold after 60 days, we will contact you to discuss a possible markdown to facilitate a quicker sale.
Where are my items now?
We regularly rotate our inventory between branches to ensure quick sales. Contact us to find out the exact location of your item.
What are the consignment terms and conditions?
Please refer to our terms of consignment.
What brands do you not accept?
We do not accept the following brands: Adidas, Armani Exchange, Bonia, Braun Buffel, Burberry Blue Label, Carlo Rino, COS, Crestbridge, DKNY, Etienne Aigner, Guess, Juicy Couture, Lacoste, Love Moschino, Massimo Dutti, Moschino - Cheap & Chic, Nike, Oroton, Radley, Ralph Lauren, Rayban, Samsonite, See by Chloe, Ted Baker, Versace Jeans, Zara, Casio, Citizen, Daniel Wellington, Ice watch, Rado, Seiko, Tissot, Seven Friday.