Terms of Consignment

  1. Glampot accepts only 100% authentic, pre-owned or unused designer items that are in saleable condition.
  2. Any item found to be counterfeit will incur a retrieval penalty of RM300 per item, or RM500 per Hermes item. Counterfeit items that are not collected within 7 days of notice will be disposed of.
  3. Sellers will receive a Goods Received Note detailing the items consigned and the initial agreed cost price.
  4. The cost or value of each item is determined by Glampot based on the demand, condition, and age of the item. Any discounted prices for an item will be pre-discussed between the seller and Glampot.
  5. Glampot is not responsible for any natural damage caused by storage or humidity, and consigning "high-risk" items will be at the seller's own risk.
  6. Payment for a consigned item sold between the 1st and 15th of the month will be issued by the 25th of the same month. Payment for an item sold between the 16th and 30th/31st of a month will be issued by the 10th of the following month. All payments will be made via bank transfer.
  7. Sellers will receive an SMS or email notification when payment has been transferred to their bank account.
  8. Glampot does not provide updates on the status of consigned items unless the seller contacts them and provides the item code from their receipt.
  9. Consigned items must remain with Glampot for a minimum of 60 days. If the seller decides to collect an item within 2 months, a service fee of RM50 per item will be charged.
  10. The original Goods Received Note and IC/Passport must be presented by the seller or authorized representative when collecting an item.
  11. Glampot reserves the right to return any unsold items after 180 days or whenever deemed necessary.
  12. If a representative is collecting items on behalf of the seller, Glampot must be notified in advance.
  13. Return items must be collected within 60 days of the first notice. Failure to collect within this timeframe may result in automatic shipment to the seller's mailing address.
  14. Glampot will assume ownership of uncollected return items after 6 months and will provide notice to the seller via SMS or call.
  15. Glampot reserves the right to amend these terms without prior notice.